Nationwide down replace after banking app outage | U.Okay.Finance Information
Nationwide Constructing Society has issued an replace following experiences that lots of of clients have been locked out of their online and cellular banking apps.
Issues began at round 1.30pm, and more than 1,200 complaints have been logged on Downdetector – the real-time service monitor website.
In new posts on X to disgruntled clients complaining concerning the points, Nationwide mentioned: “Our technical issues this afternoon have now been resolved, and everything is working normally.”
For these nonetheless experiencing points, the mutual continued: “If you’re still unable to view your accounts or make payments, please give us a call on 03457 302011 or start a chat with us via the banking app or internet bank, and one of the team will be happy to look into this further.”
Of the reported points on Downdetector, 65% of clients mentioned they have been having bother accessing cellular banking, whereas 29% reported issues accessing online banking. An extra 6% reported points with their account balances.
One buyer wrote on X: “Your site is down, no access to account. Funds arriving are not appearing [and] can’t transfer between accounts – would suggest this is not a few isolated customers.”
They added: “It is not displaying my balance.”
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