HMRC tax warning as important letter ‘can take | European Markets

HMRC has issued an replace after a taxpayer was involved at a two-week delay in receiving an important letter.

The individual requested the tax authority over social media: “I got a response from HMRC last month that a cheque will be sent in next 14 days for the Tax Credits, it’s been a month and I haven’t received it yet. Is there anyway I can track the shipment?”

The tax group responded to ask if the individual lives overseas. They responded to substantiate that they did as they’d lately moved to India.

In response, HMRC defined: “If we are sending a cheque abroad it can take slightly longer to arrive. You’ll need to speak to the team to check for an update as we can’t access records.”

HMRC additionally directed the individual to a contact web page for queries about tax credit. You’ll be able to handle your Tax Credit online on the Authorities web site.

You may as well call up HMRC in regards to the matter on 0345 300 3900. Strains are open Monday to Friday from 8am to 6pm.

The individual responded again to say they could not call HMRC as they had been residing overseas. In addition they stated they’d tried to chat or electronic mail the staff however could not get in contact, asking if there was another approach to contact the group.

HMRC responded to say that they did not have another contact particulars for the staff. Each Little one Tax Credit score and Working Tax Credit score are being changed by Common Credit score, with tax credit set to finish on April 5, 2025.

The DWP is sending out letters informing people they need to maneuver over on six legacy advantages that they need to maneuver over to Common Credit score.

These are often known as migration notices and normally provide you with three months to get in your utility for Common Credit score, after which your previous advantages will stop.

DWP knowledge reveals that from July 2022 to December 2024, out of those that obtained the discover, 355,940 people “did not claim UC and have had their legacy benefit claims closed”.

Of the households that obtained a migration discover by the top of August 2024, 76% submitted their declare, whereas 24% failed to take action, resulting in their legacy advantages being ended.

A DWP spokesperson commented: “We support millions of people through Universal Credit every year, and it remains a top priority for us to ensure they get the support they are entitled to.

“Claims are solely stopped as a final resort – we write and comply with up with eligible households to encourage them to use for Common Credit score, and offer assist all through the migration course of to make sure clients really feel assured and well-informed.”

The DWP project to move people over is focused at present on those on ESA, who may have vulnerabilities making it more difficult for them to apply. Neil Couling, the senior official overseeing Universal Credit, provided an update to MPs recently on the work.

He said: “We completely should do all the pieces we are able to to make sure that claimants on ESA who sometimes are more weak than the earlier cohorts we have been working via, make their approach safely onto Common Credit score.”

If the DWP can not contact a individual, the can organize a home go to to offer them help with getting their utility in.