Commonwealth Bank investigates ‘issue’ that has | Australian Markets
A technical concern is believed to have locked hundreds of Commonwealth Bank clients out of their accounts for hours on Tuesday.
More than 3500 experiences have been made to Down Detector simply earlier than 3.30pm AEST.
“CommBank are having issues nationwide for those with the bank trying to access the app,” stated one particular person on X after visiting a department.
Another stated: “How is Commonwealth Bank down so often? I should see an extra 5k every time they inconvenience me like this.”
The bank stated clients have been experiencing issues with its WebBank service and CommBank app.
Services have been restored to regular at 6.30pm AEST.
The concern is believed to have been attributable to a technical concern, not a cyber assault, however investigations stay ongoing.
“CommBank app and NetBank services have been fully restored,” the CBA stated in an replace at 6.30pm AEST.
“All other services are available.
“We are very sorry for the inconvenience. Thanks for your patience.”
Other providers together with ATMs, online and in-person funds, together with faucet and pay, have been unaffected, the CBA stated.
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