Barclays customer baffled by 7-day rule to access | U.Okay.Finance News
A Barclays customer was pissed off to be informed they’d have to wait seven working days to view their account data.The bemused individual contacted the bank over social media to share their expertise. They mentioned: “I go into a branch to get a bank statement and you’re telling me I have to wait 7 working days? To print off some sheets of paper?”In response, Barclays apologised that they weren’t in a position to view their statements more rapidly. The group defined: “Any paper statement requests would be sent via post, which can take up to 7 working days at the moment.”You can order an up-to-date assertion or a copy of a earlier one in department. You may order a copy of your earlier statements by calling Telephone Banking.The Barclays web site explains: “Statements are sent by 2nd class post and should arrive within 5 to 7 days, as long as there’s a normal Royal Mail service. Your Online Statement will be uploaded 2 working days after the working day you have requested it.”However, the bank did offer an various means the customer may view their particulars, saying: “If you need those quicker and have statements available online, you can print those yourself.”If you have got the Barclays app, you possibly can see your statements by opening ‘More’ on the home web page after which deciding on ‘Statements and Documents’.You may access your statements by logging into Online Banking, after which beneath your profile deciding on ‘My Barclays paperwork’.Then you possibly can choose a doc from any of your accounts, which you’ll view, obtain and print off as you need.In different banking news, Nationwide Building Society lately issued an replace after a question from a customer about when it will be paying out a £50 thanks cost.The customer wished to know when the funds could be arriving in people’s bank accounts. The £50 Big Nationwide Thank You goes out after the supplier accomplished its buy of Virgin Money.Nationwide mentioned in response: “We plan to make payments to the current account, instant access savings account, and limited access savings account by April 30, 2025. Mortgage payments will also be made by April 30, 2025. We plan to send cheques by May 14, 2025.”Customers with a present account, instantaneous access or restricted access financial savings account of their identify with Nationwide will get funds paid cost into this account.Mortgage prospects who haven’t got one of these accounts will get the funds paid into the account used to pay their mortgage direct debit.Nationwide will ship out all different funds as cheques and you’ve got to money these in by January 1, 2026.
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