Jetstar passengers left unable to verify into | Australian Markets
Jetstar passengers have been left unable to verify into their flights after a nationwide technical outage crippled the airline’s systems.
The price range airline confirmed the outage on Saturday simply earlier than 2pm in a reply to a post on X (previously Twitter) from a buyer who reported not having the ability to verify into his flight.
“We are experiencing some technical difficulties with our system at the moment. Our team is working hard to get this fixed as soon as possible so we appreciate your patience in the meantime,” a Jetstar spokesperson wrote.
“Our check-in staff will be able to assist you with checking in for your flight. If there’s anything else you need help with, please feel free to send us a DM.”
In the identical post, some passengers reported experiencing points at airports in Bali and Japan.
In a assertion on Saturday afternoon, a Jetstar spokeswoman mentioned an IT difficulty had impacted the airline’s check-in and boarding systems, however confirmed the problem had been fixed.
The outage lasted for about three hours and resulted in two return flights being cancelled.
“Our operations are returning to normal however there may still be some flow on impacts to flights today,” the spokeswoman mentioned.
“We thank customers for their patience and understanding and sincerely apologise for any inconvenience caused.”
Prospects will probably be contacted straight by the airline if their flight is impacted.
Extra to return.
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